Payment Policy

This Payment Policy outlines the terms and conditions governing payments, transactions, fees, and financial processing on homji.com (“Homji”, “we”, “our”, “us”). By using our website and Services, including video hosting, selling, and rental features, you agree to comply with this Payment Policy.

Accepted Payment Methods

Homji accepts payments through secure third-party payment gateways. Available payment options may include:

  • Credit Cards

  • Debit Cards

  • Net Banking

  • UPI

  • Digital Wallets

Payment methods may vary based on location and payment gateway availability.

Payment Processing

a. Third-Party Payment Providers
All transactions are processed through authorized third-party payment processors. Homji does not store complete credit or debit card details on its servers.

b. Authorization
By submitting payment details, you authorize Homji and its payment partners to charge the applicable amount for services, purchases, rentals, or subscriptions.

c. Transaction Confirmation
Upon successful payment, you will receive a confirmation via email or within your account dashboard.

Pricing and Fees

a. Service Fees
Homji may charge platform fees, listing fees, commission fees, subscription charges, or transaction fees depending on the services used.

b. Video Sales and Rentals
If you list videos for sale or rent, you acknowledge that Homji may deduct a service commission from the final transaction amount as per the applicable fee structure.

c. Taxes
All prices may be subject to applicable taxes under Indian law. Users are responsible for paying any required taxes related to their transactions.

Creator Payouts

If you are a content creator earning revenue through video sales or rentals:

  • Earnings will be calculated after deducting applicable platform fees and taxes.

  • Payout schedules may be weekly, bi-weekly, or monthly, depending on company policy.

  • Minimum payout thresholds may apply.

  • Valid bank details must be provided for payouts.

Homji reserves the right to delay or withhold payouts if suspicious activity, fraud, or policy violations are detected.

Refund Policy

a. Viewer Purchases
Refunds for video rentals or purchases may be granted only in specific circumstances, such as:

  • Duplicate payments

  • Technical issues preventing access to purchased content

  • Unauthorized transactions (subject to verification)

b. Non-Refundable Services
Platform fees, subscription charges, and service fees may be non-refundable unless otherwise stated.

Refund requests must be submitted within [X] days of the transaction.

Failed or Reversed Transactions

If a payment fails, is declined, or is reversed by your bank or payment provider:

  • Access to paid services may be suspended

  • Outstanding balances must be cleared before continued use

Homji is not responsible for delays caused by banks or payment processors.

Chargebacks and Disputes

Users agree not to initiate chargebacks without first contacting Homji support.

If a chargeback is initiated:

  • Your account may be temporarily suspended

  • We may investigate the transaction

  • You may be liable for dispute-related fees

Fraudulent chargebacks may result in permanent account termination.

Currency

All transactions are processed in Indian Rupees (INR), unless otherwise specified. If payments are made from outside India, currency conversion charges may apply through your bank or payment provider.

Subscription Payments (If Applicable)

If you subscribe to any recurring service:

  • You authorize automatic billing for the subscription period

  • Subscriptions will renew automatically unless cancelled before the renewal date

  • Cancellation policies will be stated clearly within the subscription plan

Payment Security

Homji uses secure encryption protocols and trusted payment gateways to ensure safe transaction processing. However, we do not control external payment processors and are not liable for their independent actions.

Modification of Fees

Homji reserves the right to modify pricing, fees structures at any time. Updated fee structures will be posted on the website. Continued use of Services constitutes acceptance of revised fees.

Homji shall not be liable for:

  • Payment gateway failures

  • Banking delays

  • Technical errors beyond our control

  • Losses arising from unauthorized access caused by user negligence

Contact Information

For payment-related queries or disputes, please contact:

Email: info@homji.com
Phone: +91 89255 27124
Address: 914, 33-B, South Phase SIDCO Industrial Estate, Olympia Platina, Guindy, Chennai, Tamil Nadu, India 600032